Tiki King FAQ's'
OK, so I get asked a
lot of questions about my Tiki's, and I am going to try and answer a few of them here.
If yours is not one of them, feel free to write or e-mail me
, and I will either give you the
answer, or make up something that sounds neat, depending on how much coffee I have
had on that particular day. Anyway, so here goes...
1. The Brady Bunch.
I could fill a couple of pages with that one, but
what it boils down to is no, I will NOT be making a copy of the Tiki from the Brady
Ask me about it in person, (and buy me a drink) and I will tell you the
whole story, but until then, keep that damn thing away from me. (doodle-oodle-ooo)
2. I cast, clean, detail, dye, paint, and finish each batch of Tikis
so they all are a little different. So, if you order two Tikis,
they may vary slightly in color or finish. Speaking of color, it is normal for my Tikis to "age" over time. They get smoother and may change color with age and/or exposure. But, it looks cool, so no worries.
3. I make all my Tiki stuff myself,
here at the Tiki King workshop. I
carve them, I cast them, I drill, sand, and paint them. It takes a little longer, and
costs a little more, but, I do it, and I do it for you, baby! For this reason I
cant' always accept "rush" or overnight orders. If you need it in a hurry or by a specific day, like a birthday, call me, or send me an e-mail
see what I can work out. How long does it take to get the goods?
I usually ship out a day or two after the order, but it can take longer, like a
week or so, depending on the size of the order, if I am home or on the road (which is often) etc. (longer overseas) Why so long? Well, like I said, in most cases, I am out in the workshop personally casting, finishing, carving, sanding and painting every order. This ain't no factory, I make every Tiki myself, and often as it is ordered.
In the case of Ukuleles, they are always built to order, so with Flukes and fleas, usually a week to build, and then transit time. again,
If you need it in a hurry or by a specific day, like a birthday, call me, or send me an e-mail
see what I can work out.
4. The little holes
which appear are due to my casting process. They
are not defects, but rather, authentic "Pukas" and they add character.
5. Are they good or evil?,
good luck or bad luck?, what's the deal?
Well, it depends on if you are good or evil, I guess. I do wear and test each new
design, and if I seem to have really bad luck, or die, or if it come to life and
chases me with a large kitchen knife, I don't sell that design.
6. Yes, I like Rum.
7. Tiki King Warranty
Tiki King Tiki's...
If it ever breaks, send it back and I'll replace it with the same or better Item. (my choice) sorry, loss is not covered nor is minor cosmetic damage such as the finish, scratches, small chips, dings or normal wear and tear. If there is something about my Tiki stuff that will affect your over all happiness, ask about it before you buy.
7.1. Ukulele Warranty...
My Hand made Tiki King Ukuleles are warranted to the original purchaser to be free from defects in material and workmanship under normal use for a period of 4 years from the date of purchase. Flukes and Fleas are warranted to the original purchaser to be free from defects in material and workmanship under normal use for a period of 4 years from the date of purchase. This warranty shall be invalid if the product is damaged as a result of misuse, abuse, neglect, alteration, or repair by anyone other than Magic Fluke, and does not cover cosmetic damage such as wear to the finish, scratches, or normal wear and tear. Items ordered from my "Cafepress" pages are subject to the cafepress.com warranty/return/refund policies.
8. Returns and refunds
If you recive an Item and it is not as advertised, send me an email and we will figure it out. If you receive an item, and just don't like it, send it back (at your expense) within 7 days, and I will refund the purchase price. Sorry, I can not refund customs charges, or other taxes, import fees, duties, or any other charges incurred after the item is shipped. Speaking of customs, no, I can't mark it as a gift on the customs form. I am a business, and that can get me in trouble. Also, Custom made items may not be returned unless previously authorized by Tiki King. If an item is received damaged, please document it thoroughly and return it to the post office. Items ordered from my "Cafepress" pages are subject to the cafepress.com return/refund policies.
9. Why don't you refund shipping and handling, customs, taxes, import fees or any other charges incurred after the item is shipped?
Well, cause that money has been spent by someone else, and I can't get it back from them, so I cant give it back to you.
10.Many of the items I make contain small parts and/or materials that are not appropriate for children.
11. What are they made of?Click here, and I'll tell you